The Down & Out Bookstore Purchase and Shipping Policies

• A shipping charge is added to all print book purchases. For addresses in the Continental U.S., the charge is calculated as $3.45 (base) plus $1.00 per book in the shipment. Shipping charges are higher for addresses in Alaska, Hawaii, Canada, and rest-of-world.

• Print books include a FREE digital download as a .zip file that includes .mobi, .epub, and .pdf formats. A link may be found on your receipt. All downloads must be completed within seven (7) days of purchase. (Books available to purchase in print format only will not include a digital download.)

• Print books (except those signed by the author) may be returned in their original, unread condition for a full refund within 14 days of receipt. Returns should be sent to …

Down & Out Books
3959 Van Dyke Road, Suite 265
Lutz, FL 33558

Original shipping charges are not refundable.

• Signed print books may be returned for a full refund at the discretion of Down & Out Books. Please contact us before returning a signed print book.

• There are no refunds on ebooks that have been downloaded.

Policy updated November 2017.